Product Returns, Gift Returns and Policy information
You can return eligible items within 30 days of delivery, as noted on your tracking info. To be accepted, returned items must be:. 🧼 New and unworn — unwashed, no stains or pet hair. 🏷️ In their original packaging, with tags and labels attached. 📦
We’ve partnered with Happy Returns to make returns simple and stress-free. Click “Product Return” below to begin. Enter your order number and shipping ZIP code. Choose any convenient Return Bar location for drop-off — no packaging or label needed. Fr
We do not offer exchanges after purchase. Due to processing and shipping times, exchanges can take 4–6 weeks from the time we receive your original item to when a replacement arrives. To get the right product faster, we recommend starting a return an
Happy Returns requires each Return Bar drop to include 9 items or fewer per QR code.If you’re returning 10 or more items, please split your return into multiple transactions. You’ll receive separate emails with different QR codes for each batch. You
To find a convenient drop-off spot, visit:🌐 https://locations.happyreturns.com/Enter your address and bring your items along with your QR or express code. 📦 No packaging or shipping label needed for Return Bar drops. Important: After your items are
Items marked “Final Sale” are non-returnable. We cannot accept returns, exchanges, or offer store credit for these items. 🛍️ Before ordering, please double-check the size, style, and design.Final Sale items are clearly marked on product pages and at
✅ Eligible Items for Gift Returns:. Purchased from the Burt’s Bees Baby website only. Must be unwashed, with original tags and packaging. If part of a gift set, the entire set must be returned. Baby Bee Box, Baby Bee Bag Gift Sets, Final Sale and som
🎁 2025 Holiday Return PolicyEffective Date: July 8, 2025. 📅 Policy OverviewDuring the 2025 holiday season, you have 45 days from the date of original receipt (as noted in delivery tracking) to return new, unworn seasonal items. This policy applies