🔄 Exchange PolicyUpdated 3 months ago
🔄 Exchange Policy
We do not offer exchanges after purchase. Due to processing and shipping times, exchanges can take 4–6 weeks from the time we receive your original item to when a replacement arrives.
To get the right product faster, we recommend starting a return and placing a new order instead.
🚨 Received a Damaged, Defective, or Incorrect Item?
Your satisfaction matters! If your item is damaged, defective, or incorrect:
Please contact us immediately using our Report a Product form.
Provide details so we can quickly review and assist you.
We may offer a replacement, discount, or store credit based on the situation.
⚠️ Note: Items showing normal wear and tear, sizing issues (especially due to the snug fit of PJ’s), or unique design elements are not considered defects.