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🔄 Standard Return PolicyUpdated 2 months ago

You can return eligible items within 30 days of delivery, as noted on your tracking info.


✅ Return Conditions

To be accepted, returned items must be:

  • 🧼 New and unworn — unwashed, no stains or pet hair

  • 🏷️ In their original packaging, with tags and labels attached

  • 📦 Part of a set? Return the entire set

  • ⏱️ Postmarked within 30 days of delivery


🚫 Non-Returnable Items

  • Final Sale items

  • Baby Bee Box & Baby Bee Bags Gift Sets 

  • Gift cards

  • Certain specialty products & giveaways (as noted)


🛠️ Damaged or Defective?

If your item arrived damaged or has a manufacturing defect, please submit a request 👉 HERE


🧾 Return Requirements

  • 🔐 Pre-authorization required for all returns

  • 📦 For returns with 9 or more items, you may need to submit two separate return requests

  • ❌ Items that don’t meet return conditions may be denied

  • Get started 🔄  HERE



🎁 2025 Holiday Return Policy
Effective Date: July 8, 2025

📅 Policy Overview
During the 2025 holiday season, you have 45 days from the date of original receipt (as noted in delivery tracking) to return new, unworn seasonal items.

This policy applies to purchases from our Halloween (launching July 8), Thanksgiving (launching July 8), and Holiday Family Pajama collections (launching August 4).

🎃 Holiday-Themed Item Exception
To ensure timely processing and inventory accuracy, holiday-themed items must be returned before the associated holiday date, even if the 45-day window has not yet expired.

For example:

  • Halloween items cannot be returned on or after October 31
  • Thanksgiving items cannot be returned on or after November 28
  • Christmas-themed items (including holiday pajamas) may be returned through January 4, 2026, even if delivered closer to the holiday

Return Requirements

Pre-Authorization: All returns must be pre-authorized. To start your return, [click here].

Item Condition:

  • New, unworn, and in restockable condition
  • Free from debris (including pet hair)
  • With original tags or  packaging
  • If purchased as part of a set, the entire set must be returned

Timing: Returns must be dropped off or postmarked within 45 days of the delivery date, unless the item falls under the holiday cutoff listed above.

Need Help?
 See our full Returns FAQ and step-by-step instructions here: 🔗


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