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We are here to help! Click the arrow above to contact our Customer Service Team.

Contact Hours: Mon-Fri 9:00AM-6:00PM EST || Sat 10:00AM-5:00PM EST

Burt's Bees Baby

You can check the status of your order at any time by logging into your account or using the TRACK MY ORDER page

 
https://burtsbeesbaby.com/pages/track-my-order

A 'processing' 'received' status means that your order has been successfully submitted.

We process orders as they are received by our system (unless an expedited shipping method is selected). Orders are processed Monday-Friday (we are closed on weekends and holidays) and for orders placed after 12pm ET will be processed and be shipped the next business day.

Processing & Shipping Time: Orders may take up to an additional 1-2 business days for processing before shipment. **During peak sale periods, orders may require additional processing time before shipment**

Once your order leaves our Fulfillment Center, you can access your tracking number, and your order status will change to ‘Shipped.’ That means it’s heading your way! 


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