Order Support
manage & track orders
Order Status & Tracking
To track your package, you can check the Shopify App or click the 'Track My Order' link in your confirmation email. When will I receive my order?. Your total delivery time depends on two factors:. Processing: Orders can take up to 2 business days to
Managing your order
Can I cancel my order after placing it?. Yes! You can change your order 30 minutes after it's placed. Just open your order confirmation email and click the View/Edit your order button. If cancellation is still available, you’ll see a Cancel Order but
Help with my order
An item is missing from my package. What should I do?. We’re so sorry about the mix-up! Please follow these quick steps so we can make it right:. 1. Check your packing slip to ensure your order is complete. 2. Email us at [email protected] with
Gift Orders/Gift Receipt
Gift-Ready Shipments: We make gifting easy! All orders are shipped without prices on the tags or invoices. A packing slip detailing the items and quantities is included in every box, which serves as a gift receipt for the recipient.