⚠️ Why was my order canceled or not processed?Updated 3 months ago

To protect our customers and our store, we have fraud prevention systems in place. In some cases, an order may be automatically flagged and canceled if:

• The billing information doesn’t match the payment method

• The IP address and shipping location are mismatched

• The order triggered other fraud-related alerts

🛑 If your order was canceled, it was not charged, and any pending authorization will be released by your bank shortly.

🧑‍💬 What should I do if I believe this was a mistake?

We’re happy to review it! Please Contact Us with:

• Your full name

• Billing and shipping address

• Email address used to place the order

We'll do our best to help you place your order successfully.