š Return to SenderUpdated 2 months ago
If you received a package marked āReturn to Sender,ā it means the delivery was unsuccessful and has been sent back to us. This can happen for a few reasons:
š Common Reasons:
š« Incorrect Address: The address entered at checkout was incorrect or incomplete.
šŖ No One Available: Delivery was attempted, but no one was there to receive it.
š āāļø Package Refused: The recipient declined to accept the shipment.
š¬ Unclaimed: The package wasnāt picked up from the post office or delivery point in time.
š¬ What Happens Next?
When an order is returned to us, the items are restocked. Ā If we are notified before the returned items arrive, you can arrange to either:
Be refunded (stock permitting), or
Have the items reshipped (stock permitting).
ā Refused Shipments
If you refuse a shipment without authorization, youāll be responsible for all shipping fees associated with the return.
š Redirecting an Order
Once your order is in transit, itĀ cannot be rerouted to a different address.
If the address was incorrect and the package is returned to us, your order will be refunded minus any shipping fees.
ā Please double-check your address at checkout before placing your order.
š¦ Want to try managing the delivery yourself?
You can contact the carrier directly ā many offer delivery management tools like:
FedEx Delivery Manager
UPS My Choice
USPS Informed Delivery
These tools may allow you to customize delivery times, hold packages, or request alternate delivery options.
Note: Availability and options depend on the carrier, shipping method, and timing ā and are not guaranteed.