🚚 My Tracking Shows a Label, But No Movement YetUpdated 2 months ago

Sometimes there’s a small delay between when a shipping label is created and when the carrier picks up the package. Don’t worry — this is normal! Your order is still on track and should ship within the estimated time frame.

📦 Please note:
Since we work with third-party carriers, we’re unable to file a claim or start a trace until the full shipping window has passed. We truly appreciate your patience and understanding!

📅 Estimated Shipping Timelines:

• Standard Shipping: 8–12 business days*

• Ground Shipping: 3–6 business days* (no PO Boxes)

• Priority Shipping: 2–3 business days* (no PO Boxes)
  *Business days = Monday–Friday (excluding holidays)

📨 Still Waiting After the Shipping Window?

If your order hasn’t arrived after the estimated timeframe, please reach out to us. To help us assist you faster, include the following info:

• 🧾 Order number

• 👤 Your full name

• 🏠 Shipping address

• 🔍 Tracking number

👉 Click here to contact us