🚚 My Tracking Shows a Label, But No Movement YetUpdated 3 months ago
Sometimes there’s a small delay between when a shipping label is created and when the carrier picks up the package. Don’t worry — this is normal! Your order is still on track and should ship within the estimated time frame.
📦 Please note:
Since we work with third-party carriers, we’re unable to file a claim or start a trace until the full shipping window has passed. We truly appreciate your patience and understanding!
📅 Estimated Shipping Timelines:
Standard Shipping: 8–12 business days*
Ground Shipping: 3–6 business days* (no PO Boxes)
Priority Shipping: 2–3 business days* (no PO Boxes)
*Business days = Monday–Friday (excluding holidays)
📨 Still Waiting After the Shipping Window?
If your order hasn’t arrived after the estimated timeframe, please reach out to us. To help us assist you faster, include the following info:
🧾 Order number
👤 Your full name
🏠 Shipping address
🔍 Tracking number