We’re officially moving to Shopify to bring you a faster, smoother, and more secure shopping experience. With this upgrade, you’ll enjoy:. One-tap login using secure one-time passcodes (OTP). Seamless checkout with Shop Pay. Order tracking and update
We appreciate you reaching out to us. We acknowledge your concern regarding the use of your personal information. To adjust your preferences, please click on the "cookie" icon and scroll down to find the option labeled "Do Not Sell or Share My Person
While we’re truly honored to be part of your special moments 💛, we’re not able to accept baby shower invitations or registry links. At Burt’s Bees Baby, we celebrate all the little Bees in our Hive 🐝 — but due to the volume of messages we receive,
At this time, we can only accept one form of full payment. You can use a Burt's Bees Baby gift card in combination with your payment. Yes, however, please check with the issue bank or card company if the card needs to be registered or if there are sp
We’ve partnered with MyRegistry.com so you can add items from all your favorite stores onto a universal gift list that’s fun to manage and easy to share.
Thank you so much for reaching out and your interest in working with us!. If you'd like to be considered for a collaboration, please send us a message on Instagram @burtsbeesbaby with the following details:. Your full name. Your Instagram handle. A d
Starting June 2, 2025, our store is powered by Shopify, making it easy to manage your personal information securely. Go to our website and click Log In. Enter your email address. Check your email for a one-time passcode (OTP) and enter it to log in—n
There can be an item or items that may have sold out and need to be removed from your cart. If you can exit checkout and go to your shopping cart and refresh your page you should see a notice of what item(s) need to be removed.
We accept all major debit/credit cards along with Apply Pay, PayPal, Venmo (if you have it enabled on your device), Amazon Pay, and Buy Now Pay Later options such as Afterpay, Klarna and Affirm. Why Was My Payment Declined?. There can be several reas
Yes, you can! 💌 Many of our gift sets—like the Baby Bee Box® Deluxe Gift Set, Take Me Home Baby Gift Set, Sleep Time Baby Gift Set, Bath Time Baby Gift Set, and the Cozy Canopy—come perfectly packaged and ready to gift 🎀. Just add your note, pop it
There can be a few reasons:. - Please verify the current sale or promotion has not ended or expired. - Some products may only have select colors or sizes on sale. - Certain sizes may have a higher price point, for example, a baby/infant PJ might be $
Our Knowledge Base is a great place to find quick answers to common questions!If you still need help, feel free to Contact Us — we’re happy to assist. ⏰ Customer Support Hours & Holiday Schedule. We value a healthy work-life balance, so our team may
If you are getting an error please check the below most common issues:. If you are still having issues please CONTACT US with:. Name, address, and the exact error you are getting. Any time you can add video or screenshots (please do not submit any p
At Burt's Bees Baby, we celebrate diversity and inclusivity — welcoming all races, sizes, and abilities into our Hive. 💛. Throughout the year, we hold multiple photo shoots and love highlighting our little Bees on our social media channels. For the
Our Wish List lets you save your favorite items in one place so you can easily come back to them later—whether you're planning a future purchase or dropping a hint to someone special. To start using the Wish List, just click the heart icon ❤️ on any
🔐 Having Trouble Staying Logged In?. We’ve recently updated to Shopify’s new Customer Accounts system. If you're finding that you’re being asked to log in multiple times or are getting logged out when navigating around the site, here’s what’s going