When will my order shipped?. We aim to ship your orders as fast as possible. Orders placed Monday through Friday typically ship within 48 hours, while weekend orders usually go out the next business day. You will receive an email with tracking inform

When will my order shipped?&#xA0;We aim to ship your orders as fast as possible. Orders placed Monday through Friday typically ship within 48 hours, while weekend orders usually go out the next business day.&#xA0;You will receive an email with tracking information as soon as your package is on it wayNOTE: Hawaii, Alaska, APO/FPO &amp; U.S. Territories are not eligible for free or standard shipping.&#xA0;<hr>What is the delivery timeframe?&#xA0;Delivery times vary depending on the shipping method selected at checkoutStandard (USPS or FedEx): 4-12 business daysGround: 3-6 business daysPriority: 2-3 business days<hr>My order is taking longer than expected.During high-volume sale periods &#x2013; like holidays, major promotions, or sales &#x2013; processing may take a bit longer.&#xA0;&#xA0;<hr>What if I entered the wrong shipping address?Within 30 minutes of placing your order: You may be able to update your address directly from your order confirmation page using the &#x201C;Change Shipping Address&#x201D; option.After 30 minutes (but before shipping): Contact our customer support team [<a href="mailto:info@burtsbeesbaby.com">info@burtsbeesbaby.</a><a href="mailto:info@burtsbeesbaby.com">com</a>] as soon as possible with your order details to request an address update.If your order has already shipped:&#xA0;Unfortunately, we&#x2019;re unable to change or reroute the delivery once it&#x2019;s in transit. In this case, you may need to contact the shipping carrier directly for possible delivery options.<hr>Is international shipping available?&#xA0;We currently ship within the United States only. Currently, international shipping is not available, including shipments to Canada.&#xA0;&#xA0;

Shipping Policy

We sincerely apologize for any inconvenience this may have caused. Please allow up to 72 hours for a package to arrive after it has been marked as delivered. In some cases, carrier may update the delivery status prematurely while the package is still

We sincerely apologize for any inconvenience this may have caused.&#xA0;Please allow up to 72 hours for a package to arrive after it has been marked as delivered. In some cases, carrier may update the delivery status prematurely while the package is still in transit, and it may be delivered later that day or the following day.&#xA0;In the meantime, we recommend checking your mailbox, around your property, and with neighbors or building management, as packages are sometimes left in alternate locations.&#xA0;<hr>Still missing your package?Please reach out to our Customer Support team at <a href="mailto:info@burtsbeesbaby.com">info@burtsbeesbaby.com</a> with your order number, and we&#x2019;ll be happy to assist you further.&#xA0;

Late or Lost Package

Enjoy free standard shipping on orders of $49 or more after promotions and discounts are applied. This offer is valid for shipments to a single U.S. address within the contiguous 48 states. Please note that gift cards, shipping and handling fees, and

Enjoy free standard shipping on orders of $49 or more after promotions and discounts are applied. This offer is valid for shipments to a single U.S. address within the contiguous 48 states. Please note that gift cards, shipping and handling fees, and taxes do not count toward the $49 minimum.To receive free shipping, simply select this option during checkout. This offer is subject to change without notice and is void where prohibited.&#xA0;Please note: Free shipping is not available for addresses in Hawaii, Alaska, APO/FPO, military mailing addresses, or U.S. Territories, and these locations may have longer transit times.

Free Everyday Shipping on Orders $49+

If your order hasn’t shipped yet, you can update your shipping address directly on your order status page. Click the View your Order button on your order confirmation email. If address changes are still allowed, you’ll see a Change Shipping Address b

If your order hasn&#x2019;t shipped yet, you can update your shipping address directly on your order status page. Click the View your Order button on your order confirmation email. If address changes are still allowed, you&#x2019;ll see a Change Shipping Address button to modify your address.If the &apos;Change Shipping Address&apos;&#xA0;button is no longer visible and your order has not yet shipped, please contact our customer service team at <a href="mailto:info@burtsbeesbaby.com">info@burtsbeesbaby.com</a> to submit an address update request.<hr>Can I change my shipping address after my order has been shipped?&#xA0;Unfortunately, we can not modify an order once it has left our warehouse.&#xA0;<h3 data-start="190" data-end="253" id="isPasted"> </h3>

Can I change my shipping address after placing an order?

🚫 Incorrect Address: The address entered at checkout was incorrect or incomplete. 🚪 No One Available: Delivery was attempted, but no one was there to receive it. 🙅‍♀️ Package Refused: The recipient declined to accept the shipment. 📬 Unclaimed: Th

<h4 data-start="394" data-end="417" id="isPasted">If you received a package marked &#x201C;Return to Sender,&#x201D; it means the delivery was unsuccessful and has been sent back to us. This can happen for a few reasons:</h4><h4 data-start="394" data-end="417" id="-common-reasons">&#x1F501; Common Reasons:</h4><ul data-start="418" data-end="772"><li data-start="418" data-end="508" style="font-size: 16px;">&#x1F6AB; Incorrect Address: The address entered at checkout was incorrect or incomplete.</li><li data-start="509" data-end="597" style="font-size: 16px;">&#x1F6AA; No One Available: Delivery was attempted, but no one was there to receive it.</li><li data-start="598" data-end="675" style="font-size: 16px;">&#x1F645;&#x200D;&#x2640;&#xFE0F; Package Refused: The recipient declined to accept the shipment.</li><li data-start="676" data-end="772" style="font-size: 16px;">&#x1F4EC; Unclaimed: The package wasn&#x2019;t picked up from the post office or delivery point in time.</li></ul><hr data-start="774" data-end="777"><h3 data-start="779" data-end="804" id="-what-happens-next">&#x1F4EC; What Happens Next?</h3><h3 data-start="155" data-end="180" id="isPasted">When an order is returned to us, the items are restocked. &#xA0;If we are notified before the returned items arrive, you can arrange to either:</h3><ul data-start="329" data-end="422"><li data-start="329" data-end="371" style="font-size: 16px;">Be refunded (stock permitting), or</li><li data-start="372" data-end="422" style="font-size: 16px;">Have the items reshipped (stock permitting).</li></ul><hr data-start="1180" data-end="1183"><h3 data-start="1185" data-end="1208" id="-refused-shipments">&#x274C; Refused Shipments</h3>If you refuse a shipment without authorization, you&#x2019;ll be responsible for all shipping fees associated with the return.<hr data-start="1339" data-end="1342"><h3 data-start="1344" data-end="1371" id="-redirecting-an-order">&#x1F69A; Redirecting an Order</h3>Once your order is in transit, it&#xA0;cannot be rerouted to a different address. If the address was incorrect and the package is returned to us, your order will be refunded minus any shipping fees.&#x2705; Please double-check your address at checkout before placing your order.&#x1F4E6; Want to try managing the delivery yourself? You can contact the carrier directly &#x2014; many offer delivery management tools like:<ul data-start="943" data-end="1020"><li data-start="943" data-end="971" style="font-size: 16px;">FedEx Delivery Manager</li><li data-start="972" data-end="991" style="font-size: 16px;">UPS My Choice</li><li data-start="992" data-end="1020" style="font-size: 16px;">USPS Informed Delivery</li></ul>These tools may allow you to customize delivery times, hold packages, or request alternate delivery options. Note: Availability and options depend on the carrier, shipping method, and timing &#x2014; and are not guaranteed.

🔁  Return to Sender

Yes, we’re happy to ship to P.O. Boxes as well as APO and FPO addresses!. Orders to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses do not qualify for free or standard shipping offers. Standard shipping (including free shipping promotions) is

<h3 data-start="120" data-end="167" id="isPasted">&#x1F4EC; Do you ship to P.O., APO, and FPO Boxes?</h3>Yes, we&#x2019;re happy to ship to P.O. Boxes as well as APO and FPO addresses!<hr data-start="255" data-end="258"><h3 data-start="260" data-end="276" id="please-note">Please note:</h3><ul data-start="278" data-end="641"><li data-start="278" data-end="408">Orders to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses do not qualify for free or standard shipping offers.</li><li data-start="409" data-end="511">Standard shipping (including free shipping promotions) is NOT available for APO/FPO addresses.</li><li data-start="512" data-end="641">There is a flat shipping fee of $14.95 for APO/FPO orders, which ship via USPS Priority Mail to ensure timely delivery.</li></ul>&#x1F4E6; <a data-start="646" data-end="680" href="#https%253A//burtsbeesbaby.com/pages/shipping">View Our Full Shipping Policy</a>

📬 Do you ship to P.O., APO, and FPO Boxes?

Thank you for your interest in Burt’s Bees Baby® products! At this time, we only ship within the United States and do not offer international shipping, including to Canada. This also applies to orders placed through freight forwarding services. We un

<h3 data-start="137" data-end="185" id="isPasted">Do you ship to Canada or internationally?</h3>Thank you for your interest in Burt&#x2019;s Bees Baby&#xAE; products! At this time, we only ship within the United States and do not offer international shipping, including to Canada. This also applies to orders placed through freight forwarding services.We understand this may be disappointing, and we&#x2019;re actively exploring options to serve our international customers in the future. Meanwhile, we recommend checking with local retailers or online marketplaces that may carry our products.If you have any questions or need assistance, please don&#x2019;t hesitate to reach out to our customer support team &#x2014; we&#x2019;re here to help!&#xA0;

Do you ship to Canada or internationally?

You may enter a freight or parcel forwarder address at checkout, but please be aware this is at your own risk. Burt’s Bees Baby® items are not authorized for shipment outside the United States. We cannot take responsibility for any damage, defects, o

<h3 data-start="168" data-end="232" id="isPasted">&#x1F4E6; Can I Use a Freight or Parcel Forwarder to Ship My Order?</h3>You may enter a freight or parcel forwarder address at checkout, but please be aware this is at your own risk.<hr data-start="350" data-end="353"><h3 data-start="355" data-end="384" id="important-things-to-know">Important Things to Know:</h3><ul data-start="386" data-end="785"><li data-start="386" data-end="476" style="font-size: 16px;">Burt&#x2019;s Bees Baby&#xAE; items are not authorized for shipment outside the United States.</li><li data-start="477" data-end="617" style="font-size: 16px;">We cannot take responsibility for any damage, defects, or lost packages that occur when using freight or parcel forwarding services.</li><li data-start="618" data-end="785" style="font-size: 16px;">Because of this, we do not offer replacements or refunds for items delivered to freight or parcel forwarders when we reasonably believe the package was received.</li></ul>

📦 Can I Use a Freight or Parcel Forwarder to Ship My Order?

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