Return & Exchange PolicyUpdated 2 months ago

Burt's Bees Baby Return Policy: 

Eligible items may be returned within 30 days of delivery. 

Items must be unused, in original packaging, and with tags attached. If your item was part of a set, the entire set must be returned 

Non-Returnable items: Final Sale items; Baby Bee Box® Deluxe Gift Set;  Baby Bee Bags Gift Set; Premium Baby Shower Gift Set; Gift Cards; and any specialty products and giveaways

Items bought from third-party retailers cannot be returned to burtsbeesbaby.com

Our Exchange Policy: 

We currently do not offer exchanges after purchase.

Authorized Retailer Return: 

If your item was purchased through one of our authorized retailers, we recommend contacting the retailer directly for the quickest resolution. They are best equipped to assist with returns, exchanges, and potential manufacturing concerns in accordance with their store policies. 

Our retail partners work closely with us at Burt's Bees Baby to help ensure every customer concern is properly addressed, and we're confident they'll take great care of you. 

Can I return an international order?

International orders are final sale and cannot be returned or exchanged.